Baby-Friendly Shipping & Returns

Satisfaction Guarantee & Return Policy

If you purchase a formula and it isn't right for your baby, simply let us know and we’ll send you a box of another formula to try, for free. Just let us know which you’d like to try next at hugs@huggable.com. We’re here to make sure you find the right solution for you and your little one. Please note that we cannot offer refunds on formula and food products.

Fast And Free Shipping

All Huggable orders have free shipping via USPS and arrive in 1-5 business days (1-4 for West Coast, 3-5 for East Coast).

Need formula ASAP? We also have 1-Day Priority shipping (Monday to Friday) as an option at checkout. All 1-Day Priority shipping orders placed on Saturday and Sunday will be mailed on Monday. Place your order by 4PM PST to guarantee that it gets mailed out in the same day.

Packaged With Love

We care about packaging, and have put a lot of attention into the way Huggable comes out of the box. We think you’ll love it. If you do ever experience a shipment that is damaged, there's no need to return it. Just let us know at hugs@huggable.com with a picture of the issue and we’ll overnight a replacement.